Privacy policy

§ 1 General

We only process your personal data (e.g. title, name, address, email address, telephone number, bank details, credit card number) in accordance with the provisions of German data protection law and the data protection law of the European Union (EU). The following provisions inform you about the processing purposes, recipients, legal bases, storage periods, as well as your rights and the person responsible for your data processing. This data protection declaration only applies to our websites. If you are redirected to other sites via links on our pages, please find out there how your data is handled.

§ 2 Data processing for contract fulfillment

(1) Purpose of processing

The personal data that you provide to us during the ordering process is required to conclude a contract with us. You are not obliged to provide your personal data. For some payment methods, however, we need the necessary payment data, for example, in order to pass it on to a payment service provider commissioned by us. The processing of your data entered during the ordering process is therefore carried out for the purpose of contract fulfillment.

If you send us an inquiry by email, via a contact form, etc. before concluding a contract, we will process the data received in this way to carry out pre-contractual measures and, for example, answer your questions about our products.

If you open a customer account, your data (in particular name, address, payment method, email and password) will be processed to register and create a customer login. With the stored data, you can shop with us more quickly and view your orders at any time. You can remove the account again by sending us a message or using a delete function.

(2) Legal basis

The legal basis for this processing is Art.6 Para.1b) GDPR.

(3) Categories of recipients

Payment service providers, hosting providers

(4) Storage period

We store the data required to process the contract until the statutory warranty and, if applicable, contractual guarantee periods have expired.

We store the data required under commercial and tax law for the periods specified by law, usually ten years (cf. Section 257 HGB, Section 147 AO).

The data processed to carry out pre-contractual measures will be deleted as soon as the measures have been carried out and it is evident that no contract has been concluded.

§ 3 PayPal transactions

Please note that all PayPal transactions are subject to the PayPal privacy policy:

https://www.paypal.com/va/legalhub/privacy-full

§ 4 Information about cookies

(1) Purpose of processing

Technically necessary cookies are used on this website. These are small text files that are stored in or by your Internet browser on your computer system. These cookies enable, for example, the placing of several products in a shopping cart.

(2) Legal basis

The legal basis for this processing is Art. 6 Para. 1 f) GDPR.

(3) Legitimate interest

Our legitimate interest is the functionality of our website. The user data collected by technically necessary cookies is not used to create user profiles. This protects your interest in data protection.

(4) Storage period

The technically necessary cookies are usually deleted when the browser is closed. Permanently stored cookies have a lifespan of varying lengths, from a few minutes to several years.

(5) Right of objection

If you do not want these cookies to be stored, please deactivate the acceptance of these cookies in your Internet browser. However, this can result in a functional restriction of our website. You can also delete permanently stored cookies at any time via your browser.

§ 5 Newsletter

(1) Purpose of processing

When you register for the newsletter, your e-mail address will be used for advertising purposes, i.e. as part of the newsletter, we will inform you in particular about products from our range. For statistical purposes, we can evaluate which links in the newsletter are clicked. We cannot determine which specific person clicked. You have expressly given the following consent separately or, if applicable, during the ordering process: Subscribe to the newsletter.

(2) Legal basis

The legal basis for this processing is Art. 6 Para. 1 a) GDPR.

(3) Recipient categories

Newsletter delivery provider if applicable

(4) Storage period

Your email address will only be stored for the duration of your registration for newsletter delivery.

(5) Right of withdrawal

You can withdraw your consent at any time with effect for the future. If you no longer wish to receive the newsletter, you can do the following:

Unsubscribe at any time: By email

§ 6 Your rights as a data subject

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis us as the responsible party:

1. Right to information

You can request information about your personal data processed by us within the scope of Art. 15 GDPR.

2. Right to rectification

If the information concerning you is no longer correct, you can request rectification in accordance with Art. 16 GDPR. If your data is incomplete, you can request completion.

3. Right to erasure

You can request the erasure of your personal data under the conditions of Art. 17 GDPR.

4. Right to restriction of processing

Within the scope of the provisions of Art. 18 GDPR, you have the right to request a restriction of the processing of data concerning you.

5. Right to data portability

According to Art. 20 GDPR, you have the right to receive the personal data concerning you that you have made available to us in a structured, common and machine-readable format or to request that it be transmitted to another responsible party.

6. Right to revoke the declaration of consent under data protection law

According to Art. 7 Para. 3 GDPR, you have the right to revoke your declaration of consent under data protection law at any time. This does not affect the legality of the processing carried out on the basis of the consent until the revocation.

7. Right to complain to a supervisory authority

If you believe that the processing of personal data concerning you violates the GDPR, you have the right to complain to a supervisory authority (in particular in the member state of your residence, place of work or place of the alleged violation) under Art. 77 GDPR.

Please also note your right of objection under Art. 21 GDPR:

a) In general: justified objection required

If the processing of personal data concerning you takes place

- to protect our overriding legitimate interest (legal basis according to Art. 6 Para. 1 f) GDPR) or

- in the public interest (legal basis according to Art. 6 Para. 1 e) GDPR),

you have the right to object to the processing at any time for reasons arising from your particular situation; this also applies to profiling based on the provisions of the GDPR.

In the event of an objection, we will no longer process the personal data concerning you unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

b) Special case of direct advertising: a simple objection is sufficient

If the personal data concerning you is processed in order to conduct direct advertising, you have the right to object to this processing at any time and without giving reasons; this also applies to profiling insofar as it is associated with such direct advertising.

If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

Person responsible for data processing:
Sole proprietorship (business owner): Nicolay Ketterer
Essenweinstr.19
76131 Karlsruhe
Phone +49 (0) 721/6624823
info@realsamples.de